signup




Lifeline Assistance Program

Lifeline is a federal program that helps income-eligible consumers afford local telephone or broadband internet service. SEI Communications participates in the Lifeline Assistance Program to increase the availability of telecommunications services to all consumers in its serving areas.

How can this program benefit you?
Lifeline reduces an eligible customer's rate on basic local telephone service or broadband internet service for speed packages of 10/1 or greater. An eligible customer will receive a monthly $9.25 credit for Lifeline Assistance. The Lifeline program is available for only one service per eligible home. Lifeline is a non-transferable benefit and the subscriber may not transfer his or her benefit to any other person.

Are you eligible?
Consumers enrolled in one or more of the following assistance programs may qualify for Lifeline benefits:

  • Medicaid


  • Supplemental Security Income (SSI)


  • SNAP


  • Federal Public Housing Assistance (Section 8)


  • Veteran's or Survivor's Pension Benefit


  • A consumer also qualifies for Lifeline if his or her household income is at or below 135% of the federal poverty guidelines.

    The following conditions are required for Lifeline eligibility:

  • To enroll, contact SEI Communications for an application.


  • With the application, you must provide documentation showing proof of income or proof of participation in a Lifeline-qualifying assistance program.


  • Only one Lifeline discount is available per household. It may be applied to either a landline or wireless telephone, or a broadband Internet bundle/package with speeds of 10/1 or greater. Some exceptions may apply for a broadband Internet service discount - please contact SEI Communications for details.


  • If your household receives more than one Lifeline discount, you must select a single provider immediately or be subject to penalties.


  • All Lifeline subscribers must re-certify eligibility each year.

    *2017 Estimated Income Requirements for a Household at or Below 135% of the Federal Poverty Guidelines.

    Persons in Family Unit
    Annual Income
    1$16,281
    2$21,924
    3$27,567
    4$33,210
    For each additional person, add $5,643

    Please call our office at 888-200-8077 for additional information.


    Lifeline is a government assistance program, the service is non-transferable, only eligible consumers may enroll in the program, and the program is limited to one discount per household. Lifeline customers must verify continued eligibility by the customer's anniversary date on a rolling 12-month basis. Customers are required to remain with their service provider for a minimum period of 60 days (voice) or 12 months (broadband) before they can switch their benefit to a different provider.



    Internet Tech Support
    Available 24x7
    800-925-6746 | 812-574-8800 | 812-667-8800
    812-744-8800 | 812-839-8800 | 812-873-8800
    Cellular Technical Support
    Monday through Friday ~ 8:00am to 4:30pm
    888-200-8077

    ©2016 SEI Communications. All Rights Reserved. Legal, Privacy, and Security Notices.